Pedagogical strategy to form the conflict resolution competence in Sociology students / Estrategia pedagógica para formar la competencia resolución de conflictos en estudiantes de Sociología

Abstract

The article presents a research result of a master's thesis on the formation of the conflict resolution competence in students of the Sociology career of the blended modality of the University of Camagüey, Cuba. In this sense, the objective was to propose a pedagogical strategy for the formation of the conflict resolution competence in Sociology students of the blended modality. Through the use of theoretical methods such as analytical-synthetic and inductive-deductive, an approach was made to the subject of emotional competences and in a particular way to the conflict resolution competence, as well as to the particularities of the Sociology career in the modality blended study of university studies. Empirical methods and techniques were also used, such as documentary analysis, group interviews with students and teachers, and participant observation. The statistical method was used to process the data obtained from the survey applied to teachers and students. The research carried out revealed as more significant results the identification of the problems associated with the subject, which affect the training of the students of said career and a pedagogical strategy as a possible solution. These results connote the importance of developing actions from the training process based on the formation of conflict resolution competence.